IT Infrastructure & WPS Supervisor

Become an Oriflamian

Warsaw, MASOVIA, Poland

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IT infrastructure & WPS supervisor is responsible for IT infrastructure and network services and workplace support in the respective market or sub-region, including implementation of new solutions, actively participating in Global solutions rollout and running IT infrastructure and network projects. IT infrastructure & WPS supervisor is member of Europe regional IT infrastructure team in its technical support division. Responsible for setting up hardware, infrastructure help desk activities, workplace service etc.
  • Provide technical support to all IT Services staff and customers
  • Helpdesk (local and remote)
  • Diagnose hardware and software problems, and replace defective components
  • System software maintenance (OS, AD, etc.)
  • Manage client issues to resolution, escalating to Infrastructure manager or IT Service Desk management team as appropriate
  • Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor
  • Secures system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • Protects organization’s value by keeping information confidential
  • Contribute to and participate in, relevant projects that will enhance the service received by customers
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • IT Education (high school or university degree)
  • At least 2 years of helpdesk experience
  • Microsoft certification is an advantage
  • Fluent in written and spoken English, additional languages preferred as well
  • Knowledge in workplace service, OS, AD, network standards, hardware and software diagnostic, IT operations.
  • Exposure to diverse international environment with great organizational culture driven by Togetherness, Spirit and Passion
  • Career development opportunities – Annual Mentoring and Talent Program
  • Medical private insurance (Medicover)
  • Life insurance (Compensa)
  • Cafeteria of benefits (Medicover) with subsidized sport card
  • Cosmetic allowance (possibility to try great Oriflame products)
  • Internal training opportunities and access to LinkedIn Learning platform
  • Flexible working time and hybrid working model
  • Great organization culture and possibility to work in multinational teams.
IT infrastructure & WPS supervisor is responsible for IT infrastructure and network services and workplace support in the respective market or sub-region, including implementation of new solutions, actively participating in Global solutions rollout and running IT infrastructure and network projects. IT infrastructure & WPS supervisor is member of Europe regional IT infrastructure team in its technical support division. Responsible for setting up hardware, infrastructure help desk activities, workplace service etc.
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Oriflame is a leading company in direct sales of cosmetics and wellness. We are present in more than 60 countries, of which we are the market leader in more than half. Oriflame has its origins in Sweden, with corporate offices in Switzerland. We offer a wide range of high quality beauty products, as well as a unique opportunity to join us as a Brand Partner and start your own business.
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