IT Specialist

Become an Oriflamian

Stockholm, Sweden

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We are a community of people, passionate about beauty and fulfilling dreams. Enabling people around the world to fulfil their dreams is our mission and purpose. We do it by offering a comprehensive range of skincare, make-up, personal and hair care, fragrance, accessories and nutritional products. All ingredients undergo eco-ethical screening to ensure sustainable sourcing and safety while we strive to have minimal impact on the environment. We give people a unique opportunity to build their own business through selling our products and helping others to build their business too.

To further strengthen our GSO Stockholm & WE IT Support we are searching for an IT Specialist.

You will be one of a local and Global IT Team with responsibility for delivering high-quality IT support for Oriflame users. The work in our IT department is team-oriented and we are jointly responsible for achieving our goals, even though we have a few different locations.

As an IT Service Specialist your day to day responsibilities involve many tasks, but to keep it simple – it’s mainly about supporting our users.

This is an opportunity for you! Are you a service minded and structural person who likes to analyze and figure out the root cause(s)? You know the IT infrastructure and hardware? You are eager to solve problems and learn new things? Working under pressure is not intimidating you, but vice versa – it motivates you?

As an IT Specialist you will:
  • Carry out IT-maintenance tasks and operations,
  • Provide second level on-site support,
  • Prepare, configure and deploy workstations, laptops, and other user devices upon the onset of a new hire,
  • Actively work and resolve Service Desk tickets,
  • Participate and support project implementations, with specific focus on the upcoming Stockholm Headquarter office move,
  • Support team colleagues in Stockholm and WE sites.

Does this describe you?

You will not be bored! When working in fast pace environment and supporting our users, you will be challenged with different tasks. Learning new things and growing your knowledge is guaranteed.

​You will have great colleagues – supportive professionals with whom it is good to work with.

​We are a global company. Although your location is in our HQ Stockholm office, you will be cooperating with the Digitalization team located in different countries.

​ ​
  • 2-3 years of work experience as a 2nd line desktop support in a predominantly Microsoft environment
  • Good customer service skills and service minded
  • Skilled in troubleshooting hardware, software
  • Natural aptitude for troubleshooting and problem solving
  • Excellent knowledge of IT hardware and a good understanding of IT infrastructure (networks, servers, cloud services and security).
  • Ordering/procuring equipment, vendor management, and inventory management for IT-related hardware and software
  • Strong experience supporting Windows 10
  • Experience supporting users based hosted in Office 365 & Azure AD
  • Ability to work under pressure and on your own initiative to complete a wide range of tasks required
  • Able to work under your own supervision and enjoy working and interacting with wider teams
  • Good written and spoken English as you will be part of our global Workplace Services team
Nice to have
    • Experience supporting MacOS endpoints
    • Experience working with and configuring Microsoft End Point Manager (Intune) and Autopilot
    • Solid experience with office move projects
    • Strong client side network troubleshooting skills
    • Swedish language skills
    • Microsoft Certification
    • ITIL Foundation
With us you get the opportunity to work in an international and diverse environment with top-level creatives, brand strategists, procurement and packaging professionals and innovative scientists, just to name a few. And we are all found at our headquarters in the heart of Stockholm city.

We are a community of people, passionate about beauty and fulfilling dreams. Enabling people around the world to fulfil their dreams is our mission and purpose. We do it by offering a comprehensive range of skincare, make-up, personal and hair care, fragrance, accessories and nutritional products. All ingredients undergo eco-ethical screening to ensure sustainable sourcing and safety while we strive to have minimal impact on the environment. We give people a unique opportunity to build their own business through selling our products and helping others to build their business too.

To further strengthen our GSO Stockholm & WE IT Support we are searching for an IT Specialist.

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