Campaign Planning - Merchandising Specialist
Deliver excellent Mobile and Online ordering experience on Cumulus , our E – Commerce platform according to our Catalogue Merchandising Actions ( Printer Catalogue and Flyers ) and Sales Support Actions (Activity Campaigns , Recruitment Campaigns etc )
You will work in close cooperation with Marketing and Sales Support department to understand the business logic of all merchandising actions ; and in cooperation with IT department to secure that the system setup is according to the business expectations .
• Understand , implement and proactively propose improvements to Cumulus Merchandising Process .
• Secure the quality of pricing and catalogue actions data in CLOVER , in close cooperation with Marketing Team .
• Collect information about Sales Support Actions and any other Merchandising actions that must be programmed or set up in Cumulus . This information should be properly structured in Merchandising Matrix file and uploaded in the regional SharePoint .
• Provide the team at IBM with accurate and timely Merchandising matrix information so all the Merchandising setup will be prepared in Cumulus not more than 2 weeks before Catalogue opening .
• Lead the Testing process in Cumulus with cooperation of the Customer service Team . Provide Marketing and IBM Teams with appropriate feedback to secure that issues will be fixed during the testing cycles and not during opening of the catalogue .
• Constantly update the Merchandising Issue tracker file to have the correct measurement of number of Merchandising issues detected after the Catalogue opening . ( key business kpi for the role )
• Follow up on the Merchandising issues and based on the outcome from it make constant improvement to the process , securing an excellent E – Commerce experience for our consultants .
• More than Three years of experience working in Direct Sales Industry in Customer Service, IT or Marketing departments .
• Proven Experience working with ERP system at configuration / execution level in the E – Commerce / Merchandising modules .
• Experience working with Microsoft Office and Collaborative tools ( SharePoint )
• Bachelor’s degree in Administration , Marketing , Computer Science , Engineering or related field
Technical Skills :
• Fluent Written and Verbal communication skills in English .
• Experience leading Quality Assurance and Testing of E – Commerce ordering and merchandising processes .
• Experience with specific ERP Systems ( Example : SAP , Oracle , Microsoft Dynamics , etc . )
• Knowledge of database management systems .
Soft Skills :
• Excellent facilitation , collaboration , negotiation skills with different functions ( In – person as well as remote )
• Flexibility to work extra time mostly during closing and opening of catalogues .
• Logical and analytical approach to Problem solving .
• Strong Project management and Organizational abilities .
• Ability to communicate effectively with Technical as well as Non – technical stakeholders .
Working at Oriflame means working in a global company defined by a dynamic culture , meaningful work , and professional growth ; this is what we offer our employees . As an employer we demand a lot of our people, but we also empower them to live up to their challenges, to have an entrepreneurial spirit and to deliver on our brand promise. And, importantly, we recognize their efforts and reward their achievements.
Deliver excellent Mobile and Online ordering experience on Cumulus , our E – Commerce platform according to our Catalogue Merchandising Actions ( Printer Catalogue and Flyers ) and Sales Support Actions (Activity Campaigns , Recruitment Campaigns etc )
You will work in close cooperation with Marketing and Sales Support department to understand the business logic of all merchandising actions ; and in cooperation with IT department to secure that the system setup is according to the business expectations .
• Understand , implement and proactively propose improvements to Cumulus Merchandising Process .
• Secure the quality of pricing and catalogue actions data in CLOVER , in close cooperation with Marketing Team .
• Collect information about Sales Support Actions and any other Merchandising actions that must be programmed or set up in Cumulus . This information should be properly structured in Merchandising Matrix file and uploaded in the regional SharePoint .
• Provide the team at IBM with accurate and timely Merchandising matrix information so all the Merchandising setup will be prepared in Cumulus not more than 2 weeks before Catalogue opening .
• Lead the Testing process in Cumulus with cooperation of the Customer service Team . Provide Marketing and IBM Teams with appropriate feedback to secure that issues will be fixed during the testing cycles and not during opening of the catalogue .
• Constantly update the Merchandising Issue tracker file to have the correct measurement of number of Merchandising issues detected after the Catalogue opening . ( key business kpi for the role )
• Follow up on the Merchandising issues and based on the outcome from it make constant improvement to the process , securing an excellent E – Commerce experience for our consultants .
• More than Three years of experience working in Direct Sales Industry in Customer Service, IT or Marketing departments .
• Proven Experience working with ERP system at configuration / execution level in the E – Commerce / Merchandising modules .
• Experience working with Microsoft Office and Collaborative tools ( SharePoint )
• Bachelor’s degree in Administration , Marketing , Computer Science , Engineering or related field
Technical Skills :
• Fluent Written and Verbal communication skills in English .
• Experience leading Quality Assurance and Testing of E – Commerce ordering and merchandising processes .
• Experience with specific ERP Systems ( Example : SAP , Oracle , Microsoft Dynamics , etc . )
• Knowledge of database management systems .
Soft Skills :
• Excellent facilitation , collaboration , negotiation skills with different functions ( In – person as well as remote )
• Flexibility to work extra time mostly during closing and opening of catalogues .
• Logical and analytical approach to Problem solving .
• Strong Project management and Organizational abilities .
• Ability to communicate effectively with Technical as well as Non – technical stakeholders .
Working at Oriflame means working in a global company defined by a dynamic culture , meaningful work , and professional growth ; this is what we offer our employees . As an employer we demand a lot of our people, but we also empower them to live up to their challenges, to have an entrepreneurial spirit and to deliver on our brand promise. And, importantly, we recognize their efforts and reward their achievements.