As the Global Copywriter in the CRM team, you are responsible for generating and developing written communication for our global CRM deliveries that drive customer engagement and increase sales.

• Produce engaging on-brand copy and content items for global CRM journeys and various channels (email, SMS WhatsApp, push notifications etc) in an efficient manner.
• Responsible for CRM copywriting, coordinating with global/local teams​, managing deadline document.
• Collaborate with the CRM team to understand the target audience and create copy that resonates with them and delivers strong click-through rates, engagement, and conversion.
• Create and analyze A/B tests for subject lines, CTAs, driven to continuously improve CRM communication performance.
• Edit content in SFMC according to specs.
• Involved in ad-hoc projects developing ideas and copywriting for different features, launches and tools communicated in CRM.

• More than 5 years’ experience in professional and commercial writing from working in an agency or in-house creative team.
• 1+ year of experience in writing effective and engaging content for email marketing.
• A degree in advertising, marketing, communications, media or journalism.
• Native English speaker alternative several years working with English copy .
• Strong editorial, proofreading, and writing skills.
• Proven experience with CRM/email copywriting best practices​.
• Excellent interpersonal, verbal, and written communication skills​.
• Ability to manage multiple projects and meet deadlines under pressure​.
• Great attention to details plus the ability to communicate clearly.
• Ability to interpret a current trends and conversations and turn it into a single minded creative communication idea.

• Fixed-term contract.
• Medical private insurance (Medicover).
• Life insurance (Compensa).
• Cafeteria of benefits (MyBenefit system) with subsidized sport card.
• Cosmetic allowance (possibility to try great Oriflame products).
• Home Office options (Hybrid work model 3 days at the office, 2 days at home) and flexible working hours.
• New location since 2025 – Rondo Daszyńskiego.
• Great organization culture and possibility to work in multinational teams.